Guidelines for Suppliers and Service Providers – Code of Conduct

Throughout our value chain, we also take responsibility for quality, integrity, sustainability and compliance with applicable standards.

We therefore expect our suppliers and business partners to respect our values and, through their actions, to contribute to a responsible, reliable and sustainable partnership.

Together, we lay the foundations for long-term trust and a successful partnership.

Quality and Reliability

We expect services to be provided in accordance with the contract, to the agreed standard, and for agreed dates and deadlines to be met.

Integrity and Compliance

We expect compliance with all applicable legal requirements, as well as conduct characterised by integrity and responsibility. Breaches of applicable law, fundamental human rights or ethical principles will not be tolerated.

Occupational Safety and Health

We expect the health and safety of our staff to be protected and for the applicable health and safety requirements to be complied with.

Environmental and Climate Protection

We expect natural resources to be managed responsibly and for environmental and climate protection considerations to be taken into account in the course of business operations. We expressly welcome sustainable and environmentally friendly solutions.

Open Culture and Whistleblowing Mechanism

We encourage our suppliers and business partners to raise any potential compliance breaches, concerns or risks relating to GUTcert and Berlin Cert via the designated reporting channels. Reports will be treated confidentially and investigated thoroughly.